You have the right to a cooling off period of 14 days after receipt of goods during which time you may cancel your order for any reason and return the goods to us for a full refund on the purchase price. (This period is extended to 21 days over the Christmas period.)
If the goods are faulty, you can return them to us and we will refund their purchase price and your postage costs or if preferable we will replace the product.
Goods are only substituted after discussing the situation with you (the customer) by phone or email.
We aim to dispatch all goods within three working days of receiving your order.
If your goods do not arrive within 28 days of ordering we will send you a full refund.
Woolly And Wild do not use any premium rate telephone or internet charges.
Woolly And Wild do not pass on customer details to any third parties.
Security & Privacy Policy
We do not send random marketing emails to personal email addresses (spam).
This website does not use client-side cookies.
When your shopping is complete, you will be directed to the Paypal secure payment site, here your details will be passed through the banking system.
To promote secure internet shopping, your card details cannot be viewed and are not be held by us.
Woolly And Wild Address: Woolly And Wild Dunster Visitor Centre Dunster Somerset TA24 6SE
